Redken Reviews

Redken has an overall rating of 3.9 based on 14 reviews. Customer feedback on Redken is mixed: Redken reviewers highlight positive aspects like effective hair products, great scent, good customer service, fast shipping, which strongly appeal to professionals and consumers seeking quality hair care solutions. However, Redken is often criticized for its high price point, limited product availability, occasional shipping issues, some products may not suit all hair types.

3.9/5.0

14 reviews

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All Redken Reviews (14)
jennie.Hilliard
May 29, 2026
"My hair is so much easier to deal with now"
I’ve noticed my hair feels a lot softer and way more manageable since using this. The little thing I keep noticing is how my ends don’t catch on my comb as much, especially right after washing. It just feels smoother and less fussy overall
Richard-hill
May 17, 2026
"Color turned out way darker than expected"
I tried this Redken color because I was hoping for a soft brown, but... it came out almost black on my hair. It didn’t really look like the shade on the box/picture, and after a few washes it started fading kind of unevenly. My hair feels okay, so it’s not like it completely damaged it or anything, but the color was definitely not what I wanted. Disappointing
johnlachiatto0292
April 16, 2026
"Nice scent, but not worth the wait"
I was a little annoyed waiting for this to arrive, so I really hoped it would be great. The scent is nice, kind of like a salon smell without being too overpowering. I liked it at first, but once my hair dried, it felt a bit heavier than I expected. It’s not a bad product, just not one I’d probably reach for again.
Pamela_alesci73
February 08, 2026
"Got my order fast. I messed..."
Got my order fast. I messed up the address, but support fixed it right away. No hassle.
NormanMorales_86
January 31, 2026
"Helped a little, but not really worth the effort"
I used the Redken shampoo for a few weeks, and yeah, my hair does feel a bit softer, but not enough to get excited about. I kept waiting for some big difference and it just never really happened, which felt like wasted energy for the price. It’s fine, but average overall.
Rose_upchurch91
December 13, 2025
"Finally found a shampoo my scalp doesn't hate"
I have a really sensitive scalp, so trying new shampoos is exhausting at this point. I’ve been through so many that either make me itchy or leave my hair feeling kind of coated and weird. My stylist suggested Redken, and I was tired of hunting around, so I gave it a shot.

So far, it’s been a relief. My scalp feels calmer, my hair doesn’t feel stripped or dry after I wash it, and I haven’t had any strong reaction, which is a big deal for me. Ordering from Redken was simple enough and it showed up when expected. I’d buy it again, mostly because I’m just glad to not have to keep searching.
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